1. Information We Collect
Information may include:
- Registration details such as username, email address and optional contact information.
- Authentication and account-security data.
- Orders, payment references, account balances and support messages.
- Technical records needed for security, troubleshooting and website operation, which may include IP address, browser and device information.
2. How We Use Information
We process information for account creation and management, order fulfillment, payment processing, customer support, fraud prevention, security and service improvement, as permitted by applicable law.
3. Sharing and Storage
Information may be shared with payment processors, relevant service providers, hosting partners or customer support personnel where needed to operate the service, meet legal requirements or protect the platform. We do not publish account login credentials. Third-party services may operate under their own privacy notices.
Security measures are used to reduce risk, but no online system can promise complete security.
4. Data Retention
Account, transaction and support records are retained only for as long as needed for operational, compliance, fraud prevention or legal reasons. Retention periods depend on record type and applicable requirements. Requests for access or deletion may be subject to lawful exceptions.
5. Your Rights and Contact
Depending on where you live, you may have rights to ask for access to, correction of, or deletion of your information, or to object to certain processing. Contact support from your account with a clear description of the request.
For account and privacy requests, use the support ticket page. If you do not have an account, use the contact page.